Our Goal is Simple. Excellence in Compassionate Care.
Primary Care | Chronic Pain | Addiction | Wellness
We are dedicated primary care providers with a specialized focus on chronic care management, particularly in the areas of pain and addiction.We recognize that chronic pain and substance use disorders are deeply complex — impacting every aspect of a person's life. For many, the path to managing persistent pain can unintentionally lead to dependence or addiction. These experiences often bring feelings of helplessness and isolation.
That’s why we take a multidisciplinary, compassionate approach to care. We treat each patient as a unique individual, considering not just symptoms but the full spectrum of physical, emotional, and lifestyle factors involved.
Our mission is to empower patients facing pain or addiction challenges with the right combination of medical, behavioral, and supportive interventions, helping them move toward a healthier, more fulfilling life.
Let us walk alongside you on the journey to healing — because reclaiming your life is possible.
Explore Our Wellness, Aesthetics & Retail Options
We’ve expanded our services — because your wellness journey doesn’t stop at feeling better. Now, under one roof, you can experience a full spectrum of care: health, wellness, beauty, and curated products — all designed with you in mind.
Medical & Wellness Add-Ons
Support recovery from surgery, injury, or intense workouts with targeted therapies that help reduce pain, improve energy, and accelerate healing.
Aesthetics & Beauty at Forest City Vitality
Our aesthetics offerings have a new home — right inside our clinic. Forest City Vitality is your go-to retail experience for injectables, skin treatments, anti-aging therapies, and wellness-forward beauty products.
Still the same expert care you trust — now with more ways to glow.
Medical & Wellness Add-Ons
Support recovery from surgery, injury, or intense workouts with targeted therapies that help reduce pain, improve energy, and accelerate healing.
Aesthetics & Beauty at Forest City Vitality
Our aesthetics offerings have a new home — right inside our clinic. Forest City Vitality is your go-to retail experience for injectables, skin treatments, anti-aging therapies, and wellness-forward beauty products.
Still the same expert care you trust — now with more ways to glow.
Functional Medicine Coming Soon ~ Stay tuned!
Insurance Information
At Pain Management Plus, we are in-network with most major insurance plans, and in most cases, referrals are not required to schedule an appointment. However, there are some exceptions based on the specific details of your insurance plan.
For example, plans that offer HMO (gatekeeper) products may require a referral from your designated Primary Care Provider (PCP). In these cases, your PCP must submit the referral directly to your insurance plan before they will authorize visits to a specialist or other providers. Additionally, your plan may have certain restrictions on where you can receive outpatient services such as lab work, radiology, or physical, speech, and occupational therapy.
Please note:
It is the patient’s responsibility to understand your insurance plan’s specific requirements, coverage limitations, and restrictions. We strongly encourage you to contact your insurance company directly before scheduling an appointment, especially if you’re unsure of your plan’s details.
To verify your benefits, network status, and out-of-pocket costs (such as copayments, deductibles, or coinsurance), use the customer service number listed on the back of your insurance card. Be sure to provide them with our Group NPI (National Provider Identifier):
Group NPI: 1215596135
Understanding your coverage ahead of time can help avoid unexpected costs and ensure a smoother experience when you visit us. If you have additional questions after speaking with your insurance provider, feel free to contact our office—we’re here to help.
For example, plans that offer HMO (gatekeeper) products may require a referral from your designated Primary Care Provider (PCP). In these cases, your PCP must submit the referral directly to your insurance plan before they will authorize visits to a specialist or other providers. Additionally, your plan may have certain restrictions on where you can receive outpatient services such as lab work, radiology, or physical, speech, and occupational therapy.
Please note:
It is the patient’s responsibility to understand your insurance plan’s specific requirements, coverage limitations, and restrictions. We strongly encourage you to contact your insurance company directly before scheduling an appointment, especially if you’re unsure of your plan’s details.
To verify your benefits, network status, and out-of-pocket costs (such as copayments, deductibles, or coinsurance), use the customer service number listed on the back of your insurance card. Be sure to provide them with our Group NPI (National Provider Identifier):
Group NPI: 1215596135
Understanding your coverage ahead of time can help avoid unexpected costs and ensure a smoother experience when you visit us. If you have additional questions after speaking with your insurance provider, feel free to contact our office—we’re here to help.
🛡️ In Network PlansWe are proud to participate with a wide range of insurance carriers to help make your care accessible and affordable. Below is a list of plans we are currently in network with. Coverage may vary by plan type, so we encourage all patients to verify benefits and copay amounts with their insurer directly.
✅ Aetna Commercial Plans ✅ Aetna Medicare ✅ Alignment Health (effective 08/01/2025) ✅ Ambetter ✅ AmeriHealth Caritas NC (NC Medicaid Managed-Care Plan) ✅ AmeriHealth NEXT ✅ Appalachian Benefit Associates ✅ Blue Cross Blue Shield PPO, Indemnity, and Blue Value Plans (effective 10/16/2023) — ‘Specialist’ copays apply ✅ Blue Medicare (effective 10/16/2023) ✅ BWC (Bureau of Workers Compensation) ✅ Carolina Complete Health (NC Medicaid Managed-Care Plan) ✅ Cigna PPO ✅ Cigna Open Access ✅ Cigna HealthSpring ✅ Coventry ✅ Devoted Health (effective 01/01/2024) ✅ Healthgram ✅ Healthy Blue (NC Medicaid Managed-Care Plan) ✅ Humana/Choice Care Commercial Plans ✅ Humana/Choice Care Medicare Advantage HMO ✅ Humana/Choice Care Medicare Advantage PPO ✅ Humana/Choice Care Medicare Advantage PFFS ✅ MedCost ✅ Medicaid (North Carolina) ✅ Medicaid (South Carolina) — Limited to the original SC Medicaid plan only ✅ Medicare ✅ All Medicare Supplement Plans ✅ MultiPlan ✅ One Net PPO (Workers’ Compensation) ✅ Partners (NC Medicaid Managed-Care Plan) ✅ Railroad Medicare ✅ Tricare East SELECT ✅ Tricare East PRIME — Certified Non-Network; deductibles and cost share apply ✅ Tricare for Life ✅ Trillium (NC Medicaid Managed-Care Plan) ✅ TriWest (VA Community Care Network) — Referrals from the VA are required ✅ Troy Medicare Plans ✅ United Healthcare Standard Commercial Plans ✅ United Healthcare Options PPO ✅ Vaya (NC Medicaid Managed-Care Plan) ✅ WellCare Medicaid (NC Medicaid Managed-Care Plan) ✅ WellCare Medicare ✅ WellPath ✅ WNC Health Coalition |
🛡️ Out-of-Network Insurance PlansSome insurance plans are considered out of network due to limitations set by the insurance carrier—not by our practice. When this is known in advance, patients are expected to pay at the time of service. If payment is not collected during the visit, the balance will be billed and must be paid before or at your next appointment.
We can still file claims to these out-of-network plans, but coverage typically falls under out-of-network benefits, if applicable. If you still have any questions or concerns, you should contact your insurance provider directly to confirm your benefits and coverage by providing them our NPI# 1215596135. You may also consider: 📞 Contacting your insurance plan to verify your out-of-network benefits 📝 Asking your plan for an exemption to receive care from our practice 📬 Nominating our practice to be added to your plan’s network ❌ Aetna CVS Plans – Limited network plan created and restricted by Aetna ❌ Bright Health – No longer offered in North Carolina ❌ Crescent – As of 04/01/2025, No longer offered in North Carolina ❌ Friday Health Plans – No longer offered in North Carolina ❌ HealthTeam Advantage Plans – Closed network; not offering participation to new/additional providers ❌ UnitedHealthcare Medicare – Closed network; not offering participation to new/additional providers ❌ Out-of-State Medicaid Plans – (e.g., Tennessee, Georgia, Virginia) |
Now Available In-Office: Shop Your Favorite Products Online or During Your Visit!Explore our curated selection of beauty products—handpicked by our team to help you look and feel your best.
|
|
|
PHONE (828) 919-2393
FAX (888) 284-2932 |
OFFICE HOURS
Mon-Thurs 8:00a until 4:00p We are closed on all major holidays. |