PAIN MANAGEMENT PLUS
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Call (828) 919-2393
Patient Portal

We Can Help

At Pain Management Plus, we deeply understand how chronic conditions—whether it’s persistent pain, addiction, or a combination of both—can touch every part of your life. These challenges don’t just affect your physical health; they can impact your emotional well-being, relationships, work, and overall sense of purpose. We’re here to walk that journey with you.
That’s why we take the time to develop individualized care plans that are thoughtfully tailored to your specific needs, goals, and medical history. No two patients are the same, and your treatment should reflect that. Our team is committed to listening closely, responding with compassion, and supporting you with options to help you move forward.
We believe in a multidisciplinary approach to healing—one that brings together a range of healthcare professionals and specialists, including your existing care providers. Healing is a collaborative process, and we value the active involvement of not just our team, but you and your support network as well. 
Our primary mission is to help you achieve the highest possible level of function and independence, so that you can reclaim control, reconnect with what matters most, and live with greater comfort and confidence. Whether you're just beginning your journey or continuing care, we’re here to offer hope, support, and expert guidance every step of the way.
At Pain Management Plus, we are united in our commitment to delivering compassionate, evidence-based care that empowers you to build a healthier, more fulfilling life. You don’t have to face these challenges alone—we’re here to help you heal and thrive.
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Chronic Pain
​The serious consequences of chronic pain make finding effective treatment a critical goal. Unfortunately, this process is complex and uniquely personal. What works for one person's chronic low back pain may not offer any relief for your osteoarthritis, for a number of reasons. Your diagnosis, biology and personal history all play a role, and finding pain therapies that bring you adequate relief can be a lengthy effort. 

Our services range from interventional treatments like peripheral joint injections and trigger point injections to healthy weight loss management and other beneficial therapy options such as various Vitamin infusions.
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We work with you to identify treatments that allow you to live an enjoyable, fulfilling life. Although painkillers are likely to play a role, the approach you choose should include more than just medication. We do our best to advise you of the risks and benefits of common pain medications so that you can make safe choices as you seek your solution.


Addiction
Treatment for opioid addiction is unique for every individual. Our primary goal is to help you stop using opioids and regain control of your life. We also focus on supporting you in avoiding future use by building a foundation for long-term recovery.
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When you stop using opioids, your body may experience withdrawal — a natural response that can include symptoms like nausea, vomiting, abdominal pain, and anxiety. This stage can be challenging, but you're not alone.

Our medical team can prescribe medications to ease withdrawal symptoms and reduce cravings. These treatments are tailored to your needs, helping you stay as comfortable and supported as possible throughout the process.
We are committed to creating a non-judgmental, compassionate, and supportive environment where every patient is treated with dignity and respect. Recovery is possible — and we’re here to walk beside you every step of the way.

Functional Medicine Coming Soon ~ Stay tuned!

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Explore Our Wellness, Aesthetics & Retail Options

We’ve expanded our services — because your wellness journey doesn’t stop at feeling better. Now, under one roof, you can experience a full spectrum of care: health, wellness, beauty, and curated products — all designed with you in mind.

Medical & Wellness Add-Ons
Support recovery from surgery, injury, or intense workouts with targeted therapies that help reduce pain, improve energy, and accelerate healing.
Aesthetics & Beauty at Forest City Vitality
Our aesthetics offerings have a new home — right inside our clinic. Forest City Vitality is your go-to retail experience for injectables, skin treatments, anti-aging therapies, and wellness-forward beauty products.
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Still the same expert care you trust — now with more ways to glow.
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Insurance Information

At Pain Management Plus, we are in-network with most major insurance plans, and in most cases, referrals are not required to schedule an appointment. However, there are some exceptions based on the specific details of your insurance plan.
For example, plans that offer HMO (gatekeeper) products may require a referral from your designated Primary Care Provider (PCP). In these cases, your PCP must submit the referral directly to your insurance plan before they will authorize visits to a specialist or other providers. Additionally, your plan may have certain restrictions on where you can receive outpatient services such as lab work, radiology, or physical, speech, and occupational therapy.

Please note:
It is the patient’s responsibility to understand your insurance plan’s specific requirements, coverage limitations, and restrictions. We strongly encourage you to contact your insurance company directly before scheduling an appointment, especially if you’re unsure of your plan’s details.

To verify your benefits, network status, and out-of-pocket costs (such as copayments, deductibles, or coinsurance), use the customer service number listed on the back of your insurance card. Be sure to provide them with our Group NPI (National Provider Identifier):
Group NPI: 1215596135

Understanding your coverage ahead of time can help avoid unexpected costs and ensure a smoother experience when you visit us. If you have additional questions after speaking with your insurance provider, feel free to contact our office—we’re here to help.

🛡️​ In Network Plans

We are proud to participate with a wide range of insurance carriers to help make your care accessible and affordable. Below is a list of plans we are currently in network with. Coverage may vary by plan type, so we encourage all patients to verify benefits and copay amounts with their insurer directly.

✅ Aetna Commercial Plans
✅ Aetna Medicare
✅ Alignment Health (effective 08/01/2025)
✅ Ambetter
✅ AmeriHealth Caritas NC (NC Medicaid Managed-Care Plan)
✅ AmeriHealth NEXT
✅ Appalachian Benefit Associates
✅ Blue Cross Blue Shield PPO, Indemnity, and Blue Value Plans (effective 10/16/2023) — ‘Specialist’ copays apply
✅ Blue Medicare (effective 10/16/2023)
✅ BWC (Bureau of Workers Compensation)
✅ Carolina Complete Health (NC Medicaid Managed-Care Plan)
✅ Cigna PPO
✅ Cigna Open Access
✅ Cigna HealthSpring
✅ Coventry
✅ Devoted Health (effective 01/01/2024)
✅ Healthgram
✅ Healthy Blue (NC Medicaid Managed-Care Plan)
✅ Humana/Choice Care Commercial Plans
✅ Humana/Choice Care Medicare Advantage HMO
✅ Humana/Choice Care Medicare Advantage PPO
✅ Humana/Choice Care Medicare Advantage PFFS
✅ MedCost
✅ Medicaid (North Carolina)
✅ Medicaid (South Carolina) — Limited to the original SC Medicaid plan only
✅ Medicare
✅ All Medicare Supplement Plans
✅ MultiPlan
✅ One Net PPO (Workers’ Compensation)
✅ Partners (NC Medicaid Managed-Care Plan)
✅ Railroad Medicare
✅ Tricare East SELECT
✅ Tricare East PRIME — Certified Non-Network; deductibles and cost share apply
✅ Tricare for Life
✅ Trillium (NC Medicaid Managed-Care Plan)
✅ TriWest (VA Community Care Network) — Referrals from the VA are required
✅ Troy Medicare Plans
✅ United Healthcare Standard Commercial Plans
✅ United Healthcare Options PPO
✅ Vaya (NC Medicaid Managed-Care Plan)
✅ WellCare Medicaid (NC Medicaid Managed-Care Plan)
✅ WellCare Medicare
✅ WellPath
✅ WNC Health Coalition

🛡️ Out-of-Network Insurance Plans

Some insurance plans are considered out of network due to limitations set by the insurance carrier—not by our practice. When this is known in advance, patients are expected to pay at the time of service. If payment is not collected during the visit, the balance will be billed and must be paid before or at your next appointment.
We can still file claims to these out-of-network plans, but coverage typically falls under out-of-network benefits, if applicable. If you still have any questions or concerns, you should contact your insurance provider directly to confirm your benefits and coverage by providing them our NPI# 1215596135.
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You may also consider:
📞 Contacting your insurance plan to verify your out-of-network benefits
📝 Asking your plan for an exemption to receive care from our practice
📬 Nominating our practice to be added to your plan’s network


❌ Aetna CVS Plans – Limited network plan created and restricted by Aetna
❌ Bright Health – No longer offered in North Carolina
❌ Crescent – As of 04/01/2025, No longer offered in North Carolina
❌ Friday Health Plans – No longer offered in North Carolina
❌ HealthTeam Advantage Plans – Closed network; not offering participation to new/additional providers
❌ UnitedHealthcare Medicare – Closed network; not offering participation to new/additional providers
❌ Out-of-State Medicaid Plans – (e.g., Tennessee, Georgia, Virginia)

Now Available In-Office: Shop Your Favorite Products Online or During Your Visit!


Explore our curated selection of beauty products—handpicked by our team to help you look and feel your best.​
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ADDRESS
249 Oak St | Forest City, NC | 28043
PHONE  (828) 919-2393
​FAX (888) 284-2932
OFFICE HOURS 
Mon-Thurs 8:00a until 4:00p 
We are closed on all major holidays.
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  • Home
  • Patient Page
  • Provider Page
  • About Us
  • Contact
  • Forest City Vitality
    • Laser Therapy
    • Weight Management
    • IV Therapy
    • Aesthetics
  • Retail Shop